In order to have correct information in Office 365 when using Azure AD, your users need to have a country code in Active Directory, specially when configuring self-service password reset: $Users = Get-ADUser -Filter {samaccountname -like “*”} foreach ($User in $Users) { Set-ADUser -Identity $User -Country “US” } Get-ADUser -Filter {countrycode -eq 0} | Set-ADUser -Replace @{countrycode=1}