Random reboots with Dell 14th generation servers CPU0000 PWR2270

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If you are experiencing issues with your Dell server, and in the iDRAC logs you are receiving these errors:

CPU0000 Internal error has occurred check for additional logs

PWR2270 The Intel Management Engine has encountered a Health Event

 

It’s caused by the power states on the BIOS configuration of the servers. This can occurr regardless of the hypervisor or OS.

In order to apply the fix:

Press F2 at Boot

System Profile Settings

 

Set the system profile to “Performance”, and reboot the server.

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