Our IT journal

Adobe Acrobat Reader and Pro DC – Invalid Numeric Value

We experienced this problem while troubleshooting a PC that couldn’t select the number of copies that they could print, as shown below:     The user could print multiple copies with no problems on other applications but not on the Adobe suite. We would get this error while trying to select advanced functions for printing, or when choosing preferences:   … Read More

Bypass UAC for programs running without Admin privileges

Due problems on permissions, some programs will try escalating privileges to run with administrative privileges, even if they don’t really have to. We have users that don’t have admin privileges, and in order to bypass the need of making them local admins, we use the following cmd:   Correct the path of the software to run as an admin: cmd … Read More

Configuring NTP on Windows

This will work for most Windows releases, it will force the OS to update its time sync against an NTP server. Run the following commands on a Powershell window:   w32tm /config / /syncfromflags:MANUAL Stop-Service w32time Start-Service w32time After running those commands, force the sync:   w32tm /resync Check w32tm status: w32tm /query /status  

Property ‘MaxInternalSize’ does not exist in class ‘Msvm_VirtualHardDiskSettingData’ – VHDX on Hyper-V

Sometimes we can mount a VHDX that had its checkpoints saved on another location. When trying to boot the VM we will have a “Property ‘MaxInternalSize’ does not exist in class ‘Msvm_VirtualHardDiskSettingData’.” This is because the disk properties have changed and the VM is linking the checkpoint back to its parent, making the chain corrupted. To remediate this, we will … Read More

L2TP IPSec VPN fails on Windows – Enable UDP encapsulation

Open up regedit and go to the following location HKLM\SYSTEM\CurrentControlSet\Services\PolicyAgent Create a DWORD32 entry, name it AssumeUDPEncapsulationContextOnSendRule and enter a value of 2. Save and Reboot.   You can optionally execute this command on an elevated prompt. Also reboot to apply. REG ADD HKLM\SYSTEM\CurrentControlSet\Services\PolicyAgent /v AssumeUDPEncapsulationContextOnSendRule /t REG_DWORD /d 0x2 /f

Configuring VPN profiles via CMAK

Sometimes we have to roll out our VPN, and manually creating a profile or asking a user to execute a Powershell script it’s not something we do every day. Instead, Microsoft gave us CMAK – or Connection Manager Administrator Kit, a Windows Feature that can be installed on your Windows Workstation or Server via Windows Features:   Launch cmak, and … Read More